Carrie Heard

Carrie Heard is a Patient Care Coordinator.  Carrie grew up in Wilcox County, GA.  At the age of 14, Carrie started working at the local IGA, and continued working with IGA throughout her high school years. Carrie graduated from Wilcox County High School in 1995.  

Carrie attended Ben-Hill Irwin Technology School, and received a diploma in Telecommunications in 1996. She worked in this field for about 4 years around the Warner Robins/Macon area before deciding to pursue a career with more people interaction. 

Carrie sought employment with Dr. Lina Harper’s, M.D., office, which gave her a sense of fulfillment. The most important part about working with patients to her, is always making them feel like family and not a chart number. “Kindness, humility, and compassion go a long way, in this world, and it is completely !!!” says Carrie.  

After 5 ½ years, Carrie left Dr. Harper’s office to help care for her father in his last years.  She feels blessed to have shared that time with him. Her father had many health issues including hearing loss.  Some days writing on notebook paper was their only way of communication.  Carrie understands not being able to hear well, or participate in conversation, may lead to depression, reclusion, and missing some of lives greatest moments.   

In 2022, Carrie joined Audibel Hearing Aid Centers in Waycross, Georgia.   Daily, Carrie enjoys working with customers utilizing her customer service experience.  Carrie never meets a stranger.  She believes hearing aids are an accessory like glasses and nothing to be ashamed of.  Carrie states “Hearing at your best capacity is Thriving!”   

Carrie is married with 3 beautiful girls. Being a mother has been Carrie’s most rewarding job.  When not spending time with her girls, Carrie enjoys cooking, cleaning, and working outdoors with her flowers.  Photography interests Carrie because she loves to capture life’s special moments and the good Lord’s beauties of nature.  

Patient Reviews

Read a Few of Our Google Reviews

4.6 out of 5 Stars based on 76 Reviews on Google.

Read what some of our patients have to say about our staff and our office!

First time ever getting my hearing examined. Ben put me completely at ease. He explained what he was doing and how it measured my hearing. I always feel better when i understand the process. He was great. Ms. Gwen was great at the front too. Very nice. Top notch operation.

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Paul Rentz, on Google

Ben was amazing!! He took his time to explain how everything worked and demonstrated the functions so that we understood. He even gave us time to explore and experiment with the new hearing aid ourselves. He was extremely patient and knowledgeable. Overall and most importantly he treated us with respect,...

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Britt Williams, on Google

I’ve had a wonderful experience working with Ben Collins at Audibel Hearing Aid Center. He has guided me throughout my journey of wearing hearing aids. The entire staff is very professional and caring.

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Donna Brooks, on Google

Ben Collins is the kind of person I like to work with. He answers al questions and shows you how to do it yourself.

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Bill Jordan, on Google

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Susan Spivey, on Google

The specialist (Mr. Collins) and staff are friendly and knowledgeable. Takes the time needed to ensure you know everything you can about their hearing aid products. Has many options. He made removal and personal installing easy to understand. This office was so pleasant and accommodating we can't wait for the...

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Patricia Williams, on Google

I have been coming to Audible Hearing Aid Center for a year now. The staff is always friendly and helpful getting me through my experience with my hearing loss. My hearing aids are cleaned regularly and adjusted to what level my hearing loss is at the time. I recommend getting...

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Lynn Davis, on Google

Love, love, love Audibel in Douglas, GA. They have a great team of people who will spend as much time as you need and treat you like family! As for their products, I just got my second pair of hearing aids and the quality is amazing. I actually keep forgetting...

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Tammy Harper, on Google

The staff at Audibel was amazing. I had put off going to get my hearing checked for a long time. I have been able to hear so much better. They took their time and explained everything. I would recommend them to anyone.

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Jeff Yarberry, on Google

The most respectful outgoing people in Douglas

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Steve Johnson, on Google

They treat u like family 👪

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Shane Hamilton, on Google

Had a great experience with Wayne at Audibel. He described my hearing loss to me which made it easy to understand. Definitely recommend Audibel to anyone with concerns about their hearing.Truly made a difference in my life.

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Ben Collins, on Google

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Wesley Hardee, on Google

Good service, very nice, high dollar hearing aids, but worth it. The Dr explained all very well, very impressed..👍

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Toni Grace, on Google

Great staff, very understanding and patient.

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Michael Book, on Google

Excellent customer service. Follow up visits have all been great… I absolutely recommend Audibel to anyone with a hearing problem.

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Elaine Mcloon, on Google

Very nice and helpful

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Samantha Sheffield (SISSY), on Google

Awesome service, great people.

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Nora Davis, on Google

Very informative and personal service.

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Edward Coleman, on Google

These wonderful folks help God perform his miracles through technology.

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Roy Farmer, on Google

So friendly and thorough

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Ray Charles Denning, on Google

shout out to David, I can hear again!!

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jefftinagibbs, on Google

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James Faunce Sr., on Google

They were really nice and treated everyone really good

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Margie Shelton, on Google

Very polite. Very helpful to get help for you if they can't assist you.

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Caroletha Simpson, on Google