Choosing Professional Hearing Help

Why Choosing Professional Hearing Help is Vital to Your Health

It is critical to your overall health to seek out a hearing healthcare professional versus over-the-counter hearing aids. Every hearing loss is as unique as the individual. With different types of hearing loss and levels of complexity, the safest, most effective treatment is to seek the help of a licensed hearing aid professional.

Hearing aid professionals are trained to identify hearing loss conditions and provide customized treatment that addresses your specific hearing needs and lifestyle. Hearing aids, if needed, are FDA-regulated, properly fitted, and programmed by the professional. Follow-up sessions help ensure your hearing stays optimal and are often included in the cost of the hearing aids.

Over-the-Counter (OTC) hearing aids are a “one-size-fits-all” treatment meant for mild-to-moderate hearing loss that do not address specific or complex hearing needs. With the absence of proper regulations for OTC hearing aids, many being sold are unregulated, low-quality amplification devices. Unfortunately, these can cause further hearing damage and pose health risks by delaying professional treatment.

The harmful effects of OTC hearing aids have not gone unnoticed. Today, attorney generals of more than 17 U.S. states have issued consumer warnings about these devices (see state map below to view warnings).

Health risks related to untreated hearing loss include declining emotional and overall health; impaired memory and learning difficulties; reduced alertness and increased risk to personal safety; social withdrawal; anxiety, stress, depression, and fatigue; and decreased job performance.

Healthy hearing is vital to your overall health, emotional well-being, and quality of life. Get the individual treatment you need – book an appointment with one of our hearing aid professionals today.


Starkey Advocates for OTC Regulations and Hearing Health

Watch Starkey leadership explain the global hearing technology company’s Listen Carefully initiative.

States Speaking Out Against Improper OTC Marketing and Sales

Click a dark gray state to read their attorney general’s consumer warning on OTC hearing aids.

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Helpful Guides

Patient Reviews

Read a Few of Our Google Reviews

4.7 out of 5 Stars based on 91 Reviews on Google.

Read what some of our patients have to say about our staff and our office!

Best care ever! Jason, Vickie, and their staff treat you as if you are the only customer they have. I’ve had my hearing aids for just under 2 years and the most frantic I get is when I’ve misplaced them. I treat them with tender loving care because I can’t...

Reviewer Profile Photo Vivian Shirah, on Google

Ben Collins is the kind of person I like to work with. He answers al questions and shows you how to do it yourself.

Reviewer Profile Photo Bill Jordan, on Google

From my first appointment, I was impressed. From then on it has not changed. Ben's priority is more than just the sale, he makes certain that it is filling your needs and that you are pleased with your service. Super office and staff !

Reviewer Profile Photo Steven Daniel, on Google

Audibel on 621 Virginia Avenue Suite A is a wonderful place to be fitted for hearing aids. My hearing aid specialist is Ben Collins. He has made the step into something so new comfortable for me. I’m now not missing words from my family’s conversations. . If you are finding...

Reviewer Profile Photo Susan Roe, on Google

I’ve had a few test other places, but no other place has ever given me the information about my Hearing loss Like I received it Audibel DOUGLAS, Georgia. They gave me all the time I needed to ask as many questions as I wanted, and they were very thorough by...

Reviewer Profile Photo wayne murphy, on Google

Audiologist Ben Collins is knowledgeable and personable. The office and staff is very helpful.

Reviewer Profile Photo Ralph Proenza, on Google

Excellent service with very expert compassionate experience. Jerry Carver is wonderful as he takes appropriate time to explain things to you and speaks in a manner I clearly understand. Wouldn’t go anywhere else. Thank you for your dedicated service!

Reviewer Profile Photo Debi Jones, on Google

Great place to go if you need hearing test done!! Staff was very friendly and caring..Ben Collins went above and beyond to help Jerry finally hear what he had been missing for over 20yrs.Thank you so very much for your patience and understanding in helping US..have a better quality of...

Reviewer Profile Photo Carla Harper, on Google

Ben is THE BOMB!! He’s been so patient with my mom as she learns how to get her hearing aids in place. She forgets, he reminds. Thank you for your professional service!!!!!

Reviewer Profile Photo Kelly Golden, on Google

Amazing employees!!! Always have a easy going appointment.

Reviewer Profile Photo Sara Welch, on Google

Highly recommend Ben and the others. They made the process simple from start to finish. Ben explained everything, took his time to make sure I understood, and made getting hearing aids an easy process.

Reviewer Profile Photo Rachel Clement, on Google

I leaned more about hearing aids, fitting, and tuning, sitting in on my fathers appointment than my last four visits to the VA in Atlanta. Jason is both passionate and talented in his field. Jason noticed my hearing aids continually became dislodged. He correctly fitted the correct size cup for...

Reviewer Profile Photo heath shaw, on Google

Jerry Carver is the best of the best, every one in office Treats you like family . Go see Mr Jerry you won't regret it. I love my hearing aids!!!

Reviewer Profile Photo Dena Roberson, on Google

I previously had my hearing tested here and was told I had significant high frequency loss. I chose not to do anything at that time. However I found myself in a emergency type situation and Ben went above and beyond and helped me out at a moments notice. I highly...

Reviewer Profile Photo Jimmy Littlejohn, on Google

We had a really great first visit with Jason. He was cheerful and friendly and very patient with my dad. We’ll likely be moving forward with him!

Reviewer Profile Photo Suzanne, on Google

Awesome friendly service!

Reviewer Profile Photo Marsha Bradley, on Google

First time ever getting my hearing examined. Ben put me completely at ease. He explained what he was doing and how it measured my hearing. I always feel better when i understand the process. He was great. Ms. Gwen was great at the front too. Very nice. Top notch operation.

Reviewer Profile Photo Paul Rentz, on Google

Ben was amazing!! He took his time to explain how everything worked and demonstrated the functions so that we understood. He even gave us time to explore and experiment with the new hearing aid ourselves. He was extremely patient and knowledgeable. Overall and most importantly he treated us with respect,...

Reviewer Profile Photo Britt Williams, on Google

I’ve had a wonderful experience working with Ben Collins at Audibel Hearing Aid Center. He has guided me throughout my journey of wearing hearing aids. The entire staff is very professional and caring.

Reviewer Profile Photo Donna Brooks, on Google

Wonderful service! Stop by anytime!

Reviewer Profile Photo Benny Smith, on Google