What to Expect

We provide personalized hearing care to all individuals to determine whether they have hearing loss or if they may be in need of hearing aid solutions. Your appointment with a hearing aid professional will involve a hearing screening and an expert consultation to discuss the evaluation results. Your dedicated hearing aid professional will discuss your hearing health, help you understand what degree of hearing loss may exist for you, and discuss possible solutions.

Below is what you may typically expect at your hearing appointment:

Hearing Screening

Your hearing aid professional will examine and test your ears with the latest standard-of-care methods and technology. Test results will be illustrated and presented on a graph, known as an audiogram. Your hearing aid professional will review your audiogram results with you, as well as explain the cause of your hearing concerns, the type of hearing loss, and the level of hearing loss, if any exists.

Lifestyle Discussion

This step in the consultation is extremely crucial for your hearing aid professional to understanding you and your lifestyle. Although they will learn a lot from your audiogram results, no two people with similar hearing test results are the same. Expect your hearing aid professional to ask several hearing related questions, as well as questions that pertain to your lifestyle wants and needs. You’ll be asked about the places and listening environments you frequent in order to determine what range of sound settings and technological features fit your lifestyle.

Hearing Aid Options

Your hearing aid professional will show you the hearing aids that are designed for your level of hearing loss and lifestyle, as well as your preferences for size and color. They will be able to determine what style of hearing aid may be more appropriate for you – a standard hearing aid (a Receiver-in-Canal or Behind-the-Ear) or a custom hearing aid (one that is modeled off of the anatomy of your ear canal). They may also demonstrate the hearing aid’s capabilities.

Budget Discussion

Your hearing aid professional will help you determine which hearing aids are appropriate for you based on the features that meet your lifestyle wants and needs. The cost of hearing aids will vary depending on the specific model and features, and how effective it is in various noise environments. You’ll also discuss insurance and financing options, if applicable.


Hearing tests should be performed annually. Here at Audibel Hearing Aid Centers we know that hearing is such a critical aspect of your everyday life – including your career, relationships, physical and mental health, and more — so it’s important to be proactive, thorough, and treat any hearing loss before it turns into something bigger. Call us to schedule your hearing test and consultation today!

Patient Reviews

Read a Few of Our Google Reviews

4.7 out of 5 Stars based on 92 Reviews on Google.

Read what some of our patients have to say about our staff and our office!

My experience at Audible was awesome. Very welcoming staff. Ben Collins is super nice and very knowledgeable. He is patient and explains everything very well. I'm blessed I chose Audibel for purchasing my hearing aides.

Reviewer Profile Photo JayMandy Keen, on Google

Best care ever! Jason, Vickie, and their staff treat you as if you are the only customer they have. I’ve had my hearing aids for just under 2 years and the most frantic I get is when I’ve misplaced them. I treat them with tender loving care because I can’t...

Reviewer Profile Photo Vivian Shirah, on Google

Ben Collins is the kind of person I like to work with. He answers al questions and shows you how to do it yourself.

Reviewer Profile Photo Bill Jordan, on Google

From my first appointment, I was impressed. From then on it has not changed. Ben's priority is more than just the sale, he makes certain that it is filling your needs and that you are pleased with your service. Super office and staff !

Reviewer Profile Photo Steven Daniel, on Google

Audibel on 621 Virginia Avenue Suite A is a wonderful place to be fitted for hearing aids. My hearing aid specialist is Ben Collins. He has made the step into something so new comfortable for me. I’m now not missing words from my family’s conversations. . If you are finding...

Reviewer Profile Photo Susan Roe, on Google

I’ve had a few test other places, but no other place has ever given me the information about my Hearing loss Like I received it Audibel DOUGLAS, Georgia. They gave me all the time I needed to ask as many questions as I wanted, and they were very thorough by...

Reviewer Profile Photo wayne murphy, on Google

Audiologist Ben Collins is knowledgeable and personable. The office and staff is very helpful.

Reviewer Profile Photo Ralph Proenza, on Google

Excellent service with very expert compassionate experience. Jerry Carver is wonderful as he takes appropriate time to explain things to you and speaks in a manner I clearly understand. Wouldn’t go anywhere else. Thank you for your dedicated service!

Reviewer Profile Photo Debi Jones, on Google

Great place to go if you need hearing test done!! Staff was very friendly and caring..Ben Collins went above and beyond to help Jerry finally hear what he had been missing for over 20yrs.Thank you so very much for your patience and understanding in helping US..have a better quality of...

Reviewer Profile Photo Carla Harper, on Google

Ben is THE BOMB!! He’s been so patient with my mom as she learns how to get her hearing aids in place. She forgets, he reminds. Thank you for your professional service!!!!!

Reviewer Profile Photo Kelly Golden, on Google

Amazing employees!!! Always have a easy going appointment.

Reviewer Profile Photo Sara Welch, on Google

Highly recommend Ben and the others. They made the process simple from start to finish. Ben explained everything, took his time to make sure I understood, and made getting hearing aids an easy process.

Reviewer Profile Photo Rachel Clement, on Google

I leaned more about hearing aids, fitting, and tuning, sitting in on my fathers appointment than my last four visits to the VA in Atlanta. Jason is both passionate and talented in his field. Jason noticed my hearing aids continually became dislodged. He correctly fitted the correct size cup for...

Reviewer Profile Photo heath shaw, on Google

Jerry Carver is the best of the best, every one in office Treats you like family . Go see Mr Jerry you won't regret it. I love my hearing aids!!!

Reviewer Profile Photo Dena Roberson, on Google

I previously had my hearing tested here and was told I had significant high frequency loss. I chose not to do anything at that time. However I found myself in a emergency type situation and Ben went above and beyond and helped me out at a moments notice. I highly...

Reviewer Profile Photo Jimmy Littlejohn, on Google

We had a really great first visit with Jason. He was cheerful and friendly and very patient with my dad. We’ll likely be moving forward with him!

Reviewer Profile Photo Suzanne, on Google

Awesome friendly service!

Reviewer Profile Photo Marsha Bradley, on Google

First time ever getting my hearing examined. Ben put me completely at ease. He explained what he was doing and how it measured my hearing. I always feel better when i understand the process. He was great. Ms. Gwen was great at the front too. Very nice. Top notch operation.

Reviewer Profile Photo Paul Rentz, on Google

Ben was amazing!! He took his time to explain how everything worked and demonstrated the functions so that we understood. He even gave us time to explore and experiment with the new hearing aid ourselves. He was extremely patient and knowledgeable. Overall and most importantly he treated us with respect,...

Reviewer Profile Photo Britt Williams, on Google

I’ve had a wonderful experience working with Ben Collins at Audibel Hearing Aid Center. He has guided me throughout my journey of wearing hearing aids. The entire staff is very professional and caring.

Reviewer Profile Photo Donna Brooks, on Google