About Us

About Us

Hearing solutions that are customized to each patient’s individual needs.

Our Practice

Our practice prides itself on taking care of each patient as if they were our own family members to receive the best possible hearing outcome. We focus on continually serving the hearing needs of Douglas, Tifton, Waycross, GA, and the surrounding communities with dedicated hearing aid care. In this process, our practice demonstrates disciplines and values to ensure fair and personalized hearing aid care for each patient.

Our Commitment

Our commitment to patient care was built around the mutual agreement of honor, integrity, and trust with each patient. As a part of the nationwide Audibel network, we aim to provide the greatest hearing experience possible by abiding by the following standards that define American hearing excellence:

  1. Comprehensive Evaluation
    We evaluate your hearing, communication needs, and goals for your life.
  2. Recommend Only What Needs Recommending
    Because we evaluate all your hearing and communication needs, we will recommend a treatment plan that is unique to you and designed to meet your needs.
  3. Clear Understanding of the Hearing Journey and Results
    We make sure that you understand what steps will be taken on your journey to better hearing and what the realistic outcomes are for those steps.
  4. Seeing and Hearing the Benefit
    We will verify that the hearing instruments and accessories that go with them are working and provide the benefit that you need. This verification may be done through several clinically adopted tools such as Real Ear Measurement, Speech Mapping, or Sound Field Verification.
  5. Treatment is More Than Just an Office Visit
    We work with you to create a long-term treatment plan, define follow-up appointments, perform regular ongoing evaluations, and any additional care that you may need to make sure you stay satisfied with your hearing in the years to come.
  6. Warranty for One, Warranty for All
    When you work with Audibel, you are working not only with your local hearing instrument specialists but also with the national network that will honor the warranty and support and service guarantees on all Audibel products.
  7. Commitment for a Lifetime
    All Audibel products receive cleanings and testing for their lifetime.

Patient Reviews

Read what some of our patients have to say about our staff and our office in our Google Reviews!

4.8 out of 5 Stars based on 173 Reviews on Google.

Great service!

Reviewer Profile Photo Debra Paul Thornton, on Google

Staff was very friendly and knowledgeable! Made sure we had a complete understanding of what information was received!

Reviewer Profile Photo Misty Ritter, on Google

Had to wait in the heat for 2 hrs no information given to us about where we meeting at or when bad information

Reviewer Profile Photo Michael Dennis, on Google

Wayne is amazing… great costumer service!

Reviewer Profile Photo ann horner, on Google

The people are so nice and very helpful with any problem I have ever had.

Reviewer Profile Photo Carla Stewart, on Google

Gwen and Ben are very pleasant people to work with.

Reviewer Profile Photo Diane Roberts, on Google

They were super phenomenal all the way around from the time I walked in to the time I left! I would definitely recommend them to everyone!

Reviewer Profile Photo Ryanne Roberson, on Google

Great place for hearing aids and testing. Great staff.

Reviewer Profile Photo Harold Jackson, on Google

Awesome visit! Very thorough explanation of what was going on with my hearing. Highly recommend.

Reviewer Profile Photo Paul Whiddon, on Google

The staff was great helpful in every way

Reviewer Profile Photo Sue Rigdon, on Google

The staff are always happy to see their customers. Professional and helpful always. Feels like home.

Reviewer Profile Photo Judy Marchant, on Google

Very nice people during my appointment Thanks

Reviewer Profile Photo Janet Adams, on Google

Thanks for my appointment reminder and the. Fast, efficient service.

Reviewer Profile Photo Linda Davis, on Google

Staff is wonderful

Reviewer Profile Photo Hugh McReady (Shiba 1964), on Google

Great customer service Very friendly and knowlegeable .

Reviewer Profile Photo darrelltaylor56, on Google

I couldn't get my hearing aids to pair to my phone I came in they paired them and I was out of there in a few minutes.

Reviewer Profile Photo Michael Bowers, on Google

Gwen is outstanding in serving any questions and servicing my hearing aids.

Reviewer Profile Photo John Commins, on Google

Ok went just fine

Reviewer Profile Photo William Coon, on Google

Great personnel, owner, tech support and service.

Reviewer Profile Photo Duane Bennett, on Google

I previously had my hearing tested here and was told I had significant high frequency loss. I chose not to do anything at that time. However I found myself in a emergency type situation and Ben went above and beyond and helped me out at a moments notice. I highly...

Reviewer Profile Photo Jimmy Littlejohn, on Google