About Us

Jason, Wayne, Jerry, Ben standing for photo

About Us

Hearing solutions that are customized to each patient’s individual needs.

Our Practice

Our practice prides itself on taking care of each patient as if they were our own family members to receive the best possible hearing outcome. We focus on continually serving the hearing needs of Douglas, Tifton, Waycross, GA, and the surrounding communities with dedicated hearing aid care. In this process, our practice demonstrates disciplines and values to ensure fair and personalized hearing aid care for each patient.

Our Commitment

Our commitment to patient care was built around the mutual agreement of honor, integrity, and trust with each patient. As a part of the nationwide Audibel network, we aim to provide the greatest hearing experience possible by abiding by the following standards that define American hearing excellence:

  1. Comprehensive Evaluation
    We evaluate your hearing, communication needs, and goals for your life.
  2. Recommend Only What Needs Recommending
    Because we evaluate all your hearing and communication needs, we will recommend a treatment plan that is unique to you and designed to meet your needs.
  3. Clear Understanding of the Hearing Journey and Results
    We make sure that you understand what steps will be taken on your journey to better hearing and what the realistic outcomes are for those steps.
  4. Seeing and Hearing the Benefit
    We will verify that the hearing instruments and accessories that go with them are working and provide the benefit that you need. This verification may be done through several clinically adopted tools such as Real Ear Measurement, Speech Mapping, or Sound Field Verification.
  5. Treatment is More Than Just an Office Visit
    We work with you to create a long-term treatment plan, define follow-up appointments, perform regular ongoing evaluations, and any additional care that you may need to make sure you stay satisfied with your hearing in the years to come.
  6. Warranty for One, Warranty for All
    When you work with Audibel, you are working not only with your local hearing instrument specialists but also with the national network that will honor the warranty and support and service guarantees on all Audibel products.
  7. Commitment for a Lifetime
    All Audibel products receive cleanings and testing for their lifetime.

Patient Reviews

Read a Few of Our Google Reviews

4.7 out of 5 Stars based on 102 Reviews on Google.

Read what some of our patients have to say about our staff and our office!

Ben Collins is the kind of person I like to work with. He answers al questions and shows you how to do it yourself.

Reviewer Profile Photo Bill Jordan, on Google

Always the best service by Gwen and Wayne. Willing to listen to you and make adjustments to help you hear better. If you are not experiencing hearing loss you don’t understand. If you are having issues with hearing you will not regret just stoping in for a hearing test.

Reviewer Profile Photo Earl Mayo, on Google

I’ve had a wonderful experience working with Ben Collins at Audibel Hearing Aid Center. He has guided me throughout my journey of wearing hearing aids. The entire staff is very professional and caring.

Reviewer Profile Photo Donna Brooks, on Google

Gwen was very helpful and courteous.

Reviewer Profile Photo Steve Thomas, on Google

Always a pleasant experience, helpful, and great customer service. They really care about your needs and helping you with the transition to wearing hearing aids. Made me feel like I was among friends from the very first visit.

Reviewer Profile Photo Betty Solomon, on Google

They are always so helpful whenever I have an issue with my hearing aids.

Reviewer Profile Photo Barbara Bagley, on Google

Everyone is very friendly and helpful. Mr. Murphy was patient while explaining the physical and cognitive aspects of hearing and subsequent hearing loss. He showed me features of my hearing aids that will enhance my use of them. Making future appointments is quick and easy.

Reviewer Profile Photo Carolyn Nelson, on Google

Staff is wonderful

Reviewer Profile Photo Hugh McReady (Shiba 1964), on Google

Friendly staff & doctor who go above & beyond to accommodate their patients.

Reviewer Profile Photo ꧁Melissa Chavez꧂, on Google

Jerry and Vicky take very good care of me and my hearing.

Reviewer Profile Photo Clayton Riehle, on Google

Each and every time I go to the Douglas Ga office they have went above and beyond, they are courteous and helpful and take care of my problem

Reviewer Profile Photo Dale Williams, on Google

My experience at Audible was awesome. Very welcoming staff. Ben Collins is super nice and very knowledgeable. He is patient and explains everything very well. I'm blessed I chose Audibel for purchasing my hearing aides.

Reviewer Profile Photo JayMandy Keen, on Google

Best care ever! Jason, Vickie, and their staff treat you as if you are the only customer they have. I’ve had my hearing aids for just under 2 years and the most frantic I get is when I’ve misplaced them. I treat them with tender loving care because I can’t...

Reviewer Profile Photo Vivian Shirah, on Google

From my first appointment, I was impressed. From then on it has not changed. Ben's priority is more than just the sale, he makes certain that it is filling your needs and that you are pleased with your service. Super office and staff !

Reviewer Profile Photo Steven Daniel, on Google

Audibel on 621 Virginia Avenue Suite A is a wonderful place to be fitted for hearing aids. My hearing aid specialist is Ben Collins. He has made the step into something so new comfortable for me. I’m now not missing words from my family’s conversations. . If you are finding...

Reviewer Profile Photo Susan Roe, on Google

I’ve had a few test other places, but no other place has ever given me the information about my Hearing loss Like I received it Audibel DOUGLAS, Georgia. They gave me all the time I needed to ask as many questions as I wanted, and they were very thorough by...

Reviewer Profile Photo wayne murphy, on Google

Audiologist Ben Collins is knowledgeable and personable. The office and staff is very helpful.

Reviewer Profile Photo Ralph Proenza, on Google

Excellent service with very expert compassionate experience. Jerry Carver is wonderful as he takes appropriate time to explain things to you and speaks in a manner I clearly understand. Wouldn’t go anywhere else. Thank you for your dedicated service!

Reviewer Profile Photo Debi Jones, on Google

Great place to go if you need hearing test done!! Staff was very friendly and caring..Ben Collins went above and beyond to help Jerry finally hear what he had been missing for over 20yrs.Thank you so very much for your patience and understanding in helping US..have a better quality of...

Reviewer Profile Photo Carla Harper, on Google

Ben is THE BOMB!! He’s been so patient with my mom as she learns how to get her hearing aids in place. She forgets, he reminds. Thank you for your professional service!!!!!

Reviewer Profile Photo Kelly Golden, on Google