It was difficult to accept that I had a hearing problem. After three testing sources confirmed that I needed hearing aids and after much pleading from my family, I reluctantly admitted that I needed them. I have been extremely pleased with my choice of Audibel. The entire process including financing, training, and kind, caring customer service has assured me that I made the best choice in hearing aids. Chris has removed any apprehensions I had regarding my purchase. Audibel provides the ultimate in customer service and a quality product.