What to Expect

We provide personalized hearing care to all individuals to determine whether they have hearing loss or if they may be in need of hearing aid solutions. Your appointment with a hearing aid professional will involve a hearing screening and an expert consultation to discuss the evaluation results. Your dedicated hearing aid professional will discuss your hearing health, help you understand what degree of hearing loss may exist for you, and discuss possible solutions.

Below is what you may typically expect at your hearing appointment:

Hearing Screening

Your hearing aid professional will examine and test your ears with the latest standard-of-care methods and technology. Test results will be illustrated and presented on a graph, known as an audiogram. Your hearing aid professional will review your audiogram results with you, as well as explain the cause of your hearing concerns, the type of hearing loss, and the level of hearing loss, if any exists.

Lifestyle Discussion

This step in the consultation is extremely crucial for your hearing aid professional to understanding you and your lifestyle. Although they will learn a lot from your audiogram results, no two people with similar hearing test results are the same. Expect your hearing aid professional to ask several hearing related questions, as well as questions that pertain to your lifestyle wants and needs. You’ll be asked about the places and listening environments you frequent in order to determine what range of sound settings and technological features fit your lifestyle.

Hearing Aid Options

Your hearing aid professional will show you the hearing aids that are designed for your level of hearing loss and lifestyle, as well as your preferences for size and color. They will be able to determine what style of hearing aid may be more appropriate for you – a standard hearing aid (a Receiver-in-Canal or Behind-the-Ear) or a custom hearing aid (one that is modeled off of the anatomy of your ear canal). They may also demonstrate the hearing aid’s capabilities.

Budget Discussion

Your hearing aid professional will help you determine which hearing aids are appropriate for you based on the features that meet your lifestyle wants and needs. The cost of hearing aids will vary depending on the specific model and features, and how effective it is in various noise environments. You’ll also discuss insurance and financing options, if applicable.


Hearing tests should be performed annually. Here at Audibel Hearing Aid Centers we know that hearing is such a critical aspect of your everyday life – including your career, relationships, physical and mental health, and more — so it’s important to be proactive, thorough, and treat any hearing loss before it turns into something bigger. Call us to schedule your hearing test and consultation today!

Patient Reviews

Read what some of our patients have to say about our staff and our office in our Google Reviews!

4.8 out of 5 Stars based on 167 Reviews on Google.

Gwen and Ben are very pleasant people to work with.

Reviewer Profile Photo Diane Roberts, on Google

They were super phenomenal all the way around from the time I walked in to the time I left! I would definitely recommend them to everyone!

Reviewer Profile Photo Ryanne Roberson, on Google

Great place for hearing aids and testing. Great staff.

Reviewer Profile Photo Harold Jackson, on Google

Awesome visit! Very thorough explanation of what was going on with my hearing. Highly recommend.

Reviewer Profile Photo Paul Whiddon, on Google

The staff was great helpful in every way

Reviewer Profile Photo Sue Rigdon, on Google

The staff are always happy to see their customers. Professional and helpful always. Feels like home.

Reviewer Profile Photo Judy Marchant, on Google

Very nice people during my appointment Thanks

Reviewer Profile Photo Janet Adams, on Google

Thanks for my appointment reminder and the. Fast, efficient service.

Reviewer Profile Photo Linda Davis, on Google

Staff is wonderful

Reviewer Profile Photo Hugh McReady (Shiba 1964), on Google

Great customer service Very friendly and knowlegeable .

Reviewer Profile Photo darrelltaylor56, on Google

I couldn't get my hearing aids to pair to my phone I came in they paired them and I was out of there in a few minutes.

Reviewer Profile Photo Michael Bowers, on Google

Gwen is outstanding in serving any questions and servicing my hearing aids.

Reviewer Profile Photo John Commins, on Google

Ok went just fine

Reviewer Profile Photo William Coon, on Google

Great personnel, owner, tech support and service.

Reviewer Profile Photo Duane Bennett, on Google

I previously had my hearing tested here and was told I had significant high frequency loss. I chose not to do anything at that time. However I found myself in a emergency type situation and Ben went above and beyond and helped me out at a moments notice. I highly...

Reviewer Profile Photo Jimmy Littlejohn, on Google

Ben was GREAT, as usual!!

Reviewer Profile Photo Debbie Dixon, on Google

Always a pleasant experience, helpful, and great customer service. They really care about your needs and helping you with the transition to wearing hearing aids. Made me feel like I was among friends from the very first visit. And I get the same service every time I go, such a...

Reviewer Profile Photo Betty Solomon, on Google

Audibel of Douglas is a great place. The office is always clean, the staff is very friendly, helpful and knowledgeable. They take the time to get to know each customer and make sure you understand everything about your hearing needs and devices. My mom actually looks forward to her follow...

Reviewer Profile Photo Toni Mortimer, on Google

A quick and easy hearing test that resulted in better hearing.

Reviewer Profile Photo Larry Chaney, on Google

Audiologists Wayne Murphy and Ben Collins are very knowledgeable and personable. The office and staff is very helpful and friendly.

Reviewer Profile Photo Ralph Proenza, on Google