Hearing Aid Center in Douglas

Audibel Hearing Aid Centers

Office Hours

  • Monday: 8:30 am - 4:30 pm
  • Tuesday: 8:30 am - 4:30 pm
  • Wednesday: 8:30 am - 4:30 pm
  • Thursday: 8:30 am - 4:30 pm
  • Friday: 8:30 am - 2:00 pm
  • Saturday: Closed
  • Sunday: Closed

Audibel Hearing Aid Centers

401 West Ward St, Douglas, GA 31533
Location Details

About Us

Hearing solutions that are customized to each patient’s individual needs.

Our Practice

Our practice prides itself on taking care of each patient as if they were our own family member to receive the best possible hearing outcome. We focus on continually serving the hearing needs of the Thomasville, Tifton, Valdosta, Douglas and Waycross, GA communities with dedicated hearing aid care. In this process, our practice demonstrates disciplines and values to ensure fair and personalized hearing aid care for each patient.

Our Commitment

Our commitment to patient care was built around the mutual agreement of honor, integrity and trust with each patient. As a part of the nationwide Audibel network, we aim to provide the greatest hearing experience possible by abiding to the following standards that define American hearing excellence:

  1. Comprehensive Evaluation

    We evaluate your hearing, communication needs and goals for your life.

  2. Recommend Only What Needs Recommending

    Because we evaluate all your hearing and communication needs, we will recommend a treatment plan that is unique to you and designed to meet your needs.

  3. Clear Understanding of the Hearing Journey and Results

    We make sure that you understand what steps will be taken on your journey to better hearing and what the realistic outcomes are for those steps.

  4. Seeing and Hearing the Benefit

    We will verify that the hearing instruments and accessories that go with them are working and provide the benefit that you need. This verification may be done through several clinically adopted tools such as Real Ear Measurement, Speech Mapping or Sound Field Verification.

  5. Treatment is More Than Just an Office Visit

    We work with you to create a long-term treatment plan, define follow-up appointments, perform regular ongoing evaluations, and any additional care that you may need to make sure you stay satisfied with your hearing in the years to come.

  6. Warranty for One, Warranty for All

    When you work with Audibel, you are working not only with your local hearing instrument specialists, but also the national network that will honor the warranty and support and service guarantees on all Audibel products.

  7. Commitment for a Lifetime

    All Audibel products receive cleanings and testing for their lifetime.

Schedule Online

Meet the Staff

Wayne Murphy

NBC-HIS, A.C.A. Audioprosthologist, Owner

Wayne Murphy is a Nationally Board-Certified Hearing Instrument Specialist and an Audioprosthologist credentialed by American Conference of Audioprosthology. Growing up in the 1950’s in his hometown, Hazlehurst, Georgia, Wayne learned the importance of working hard along with his two brothers, Edward and Ronnie. As a boy, Wayne worked mowing lawns and harvesting tobacco during the summer. Wayne graduated from Jeff Davis High School in 1971 and began employment at a local textile factory. In 1975, Wayne enlisted into the United States Air Force serving as an Ammunition Specialist Inspector for four years. During his service, Wayne was stationed in Bitburg, Germany, and Eglin Air Force Base in Fort Walton Beach, Florida. After honorable discharge in 1979, Wayne began a position painting and stenciling locomotives and box cars with CSX Railroad in Waycross, Georgia, until his introduction into the hearing industry.

While visiting his parents’ house in March 1983, a Hearing Aid dispenser came by to service his dad’s hearing aids creating Wayne’s curiosity about hearing. Wayne witnessed the positive impact hearing aids had on his dad and especially his mom’s quality of life. This experience led him to pursue a career in helping others receive the gift of better hearing, much like his parents received. Wayne’s humble beginning as a hearing instrument specialist knocking on doors, has flourished into purchasing a hearing aid business along with his wife, Shelia, in June 1997.  

In 1999, a group of 24 hearing aid dispensers gathered in Atlanta to discuss a partnership with an American Owned Manufacturer, Audibel. Wayne and Shelia decided to join along with 19 other dealers, becoming known as the Audibel Atlanta Club and founding members of Audibel. This unique opportunity helped their practice grow to four offices over Southeast Georgia. In 2009, Wayne and Shelia were inducted into the Audibel Hall of Fame, an honor they cherish.

Audibel Hearing Aid Centers now has offices located in Douglas, Tifton, and Waycross, after entrusting their Valdosta location to their son.   

Wayne’s motivation is watching the reaction after someone receives hearing aids; the pleasant surprise and joy expressed in their eyes once they hear comfortably and understand conversation once again. He educates the hearing aid user and their family members on how hearing aids improve the brain’s ability to understand therefore helping them maintain better communication for years to come. Wayne continues to ensure his patients’ hearing aids are performing their best throughout the hearing journey. 

Wayne loves his family. In 1977, he married his wife, Shelia, and they have a son, Jason. Jason resides in Valdosta with his wife, Heather, and their fur baby, Cotton. Wayne is happy Jason followed in his footsteps in the hearing aid profession. Along with his wife, Shelia, Wayne enjoys traveling to the mountains and Destin beach. When not spending time with family, Wayne enjoys restoring his 1972 Oldsmobile 442, riding motorcycles, tending his fruit trees, bowling and improving his golf game.

Ben Collins

Hearing Instrument Specialist

Ben Collins is a Georgia licensed Hearing Instrument Specialist.  Ben is originally from Newnan, Georgia.  While growing up, Ben moved multiple times, but finally, in 2012, he settled back in his home state in Douglas.  Ben graduated from Independence High School in Charlotte, North Carolina in 1988. Ben credits his parents for his strong work ethic and desire to help people leading to his decision to join the US Army following graduation. 

Ben began his law enforcement career as a Military Policeman.  During his four years of service, he spent time stationed in Germany. In 1992, Ben briefly worked with Douglas County Georgia Sheriff’s Office until joining the Georgia Bureau of Investigation in 1993.  He worked as a GBI Special Agent in both the Perry and Douglas Regional Offices for 25 years. During this time, Ben proudly served in the Georgia National Guard and did a combat tour in Iraq from 2005-2006 with the 48th Infantry Brigade.  In addition, Ben eagerly served on the GBI Bomb Squad for eight years.  In 2018, Ben transferred from the GBI to the Georgia Department of Corrections Southeast Region, where he worked as a Special Agent until retirement in June 2022. Ben always prided himself on being the voice for victims in violent crimes and being able to help people in their time of need.

Shortly after retirement, Ben crossed paths with Wayne Murphy at Audibel Hearing Aid Centers in Douglas, Georgia that prompted a job opportunity.  Ben’s personal experience with hearing loss combined with his deep-rooted desire to continue helping people inspired Ben to join the Audibel team.  As a hearing aid wearer himself, Ben knew he could make a difference in people’s lives with hearing loss.  Ben loves when people realize there is help, and they can resume enjoying life with better hearing. Ben strives to educate people about hearing loss and improve their quality of life in his everyday work with patients.

Outside of saving hearing lives, Ben loves military history and enjoying time with his wife, Michelle, stepson, BJ Fussell, son, Beau, and daughter, Analeigh.

Gwen Moore

Patient Care Coordinator

Gwen Moore is a Patient Care Coordinator. Gwen grew up in Baxley, Georgia as the oldest.  She graduated from Appling County High School in May of 1994.  Gwen attended Altamaha Technical College in Jesup, Georgia, where she studied Information and Office Technology.  She has worked as an Assistant Market Manager, meat cutter and merchandizer for a grocery store.   Gwen enjoyed her time as a stay-at-home mom the most. She moved to Douglas in July 2009, where she worked with Coffee County Department of Family and Children’s Services as a Program Assistant.  In January 2021, Gwen began working with Audibel Hearing Aid Centers and developed an interest in helping people hear better.

Gwen loves seeing the hearing impaired hear the little things most people take for granted in their daily lives such as leaves crumbling under their feet.  She finds joy in observing the difference hearing aids can make in someone’s life.  Gwen strives to create a welcoming environment in the office.  She wants everyone to feel comfortable asking questions and expressing concerns.  Gwen’s willingness to learn daily strengthens her ability to help those with hearing loss.

Outside of work, Gwen loves spending time with her family, attending church and visiting new places. She enjoys learning how to accomplish “Do It Yourself” Projects.  Gwen has two children, Sydney and Gavin, and two grandchildren, Felix and Lydia.  She and her son, Gavin, like going to concerts and trying new restaurants.  Gwen looks forward to playtime with her Cockapoo, Cinnamon, the newest addition to her family,

Ben was GREAT, as usual!!

Reviewer Profile Photo Debbie Dixon, on Google

Reviewer Profile Photo Mack Cooper, on Google

Great experience . Got me fixed up with a loaner set of hearing aids while they sent my to be fixed. They are very caring and customer first people.

Reviewer Profile Photo Don Rollins, on Google

Gwen is the BEST!!!!

Reviewer Profile Photo JoAnne Lewis, on Google

I’ve been going to Audibel since moving to Douglas 5 years ago. Love the practice.

Reviewer Profile Photo Mel Enterline, on Google

Reviewer Profile Photo Frank/Shirly Adair, on Google

Reviewer Profile Photo Joyce Loughren, on Google

That girl up front is well tanned and getting hotter by the day

Reviewer Profile Photo scott harper, on Google

Reviewer Profile Photo Bobby Brown, on Google

This is best place awesome service and awesome people. I love it. I would recommend the world of everyone to this place. Best hearing Dr in town

Reviewer Profile Photo Stephanie, on Google

a good hearing

Reviewer Profile Photo Chris Vickers, on Google

Reviewer Profile Photo Michael Dennis, on Google

They were awesome. I felt very comfortable even though I was NERVOUS. Ben explained everything in terms I could understand. Gwen was pleasant and helpful.

Reviewer Profile Photo Diane C. Roberts, on Google

A very helpful and courteous staff.

Reviewer Profile Photo Linda Davis, on Google

Gwen, the Receptionist/office manager, is very nice and helpful. Mr. Ben Collins was very efficient and personable. He adjusted my hearing aids to improve my quality of hearing. Very satisfied with my visit. Would recommend this group to everyone.

Reviewer Profile Photo Linda Smith, on Google

Reviewer Profile Photo Glenda Johnson, on Google

Excellent customer service, no long wait time, experienced service techs, Iove Audibel!

Reviewer Profile Photo theresa Aldridge, on Google

Always the best service by Gwen and Wayne. Willing to listen to you and make adjustments to help you hear better. If you are not experiencing hearing loss you don’t understand. If you are having issues with hearing you will not regret just stoping in for a hearing test.

Reviewer Profile Photo Earl Mayo, on Google

Gwen was very helpful and courteous.

Reviewer Profile Photo Steve Thomas, on Google

Always a pleasant experience, helpful, and great customer service. They really care about your needs and helping you with the transition to wearing hearing aids. Made me feel like I was among friends from the very first visit.

Reviewer Profile Photo Betty Solomon, on Google

They are always so helpful whenever I have an issue with my hearing aids.

Reviewer Profile Photo Barbara Bagley, on Google